Comtec technicians are trained at the source.

That's why we make the significant investment of sending our technicians to train with our partners in their facilities in Europe and Asia.

Our technicians train alongside the engineers who design and manufacture the equipment we supply. This provides direct exposure to machine architecture, system tolerances, controller platforms and engineering design intent — developing a depth of understanding that goes beyond operational familiarity.

Our investment ensures invaluable, applicable knowledge.

When complex faults occur, accurate diagnosis depends on knowing not only how the machine operates, but how it was engineered and why specific systems are configured the way they are.

This level of insight supports faster fault resolution, correct application of OEM procedures and long-term machine performance that aligns with manufacturer standards.

The highlights.

Comtec is constantly evolving.

Comtec's commitment to training forms part of a broader capability strategy across our portfolio of global technology partners. These valued brands include:

Advanced injection moulding machines, robotic automation systems and auxiliary equipment require deep mechanical, electrical and control-system knowledge. By investing in direct OEM training, our technicians develop an understanding of the equipment at its source — from engineering principles through to diagnostics and application optimisation.

Just as importantly, factory training strengthens working relationships with OEM engineers and technical specialists. When complex challenges arise, our technicians are communicating directly with the teams behind the technology.

That connection strengthens the speed, accuracy and confidence of the support we provide.

An investment that has a positive impact on our entire industry.

Sending technicians overseas for extended training involves significant investment — including course fees, travel, accommodation and time away from active field service. However, we know that a highly-trained service team delivers measurable long-term value to our customers and to the broader Australian manufacturing sector.

Well-trained technicians:

• Diagnose faults more efficiently.
• Perform preventative maintenance to documented OEM standards.
• Restore machines to correct tolerances.
• Support performance optimisation across injection moulding, robotics and material handling systems.

As machine technology continues to evolve — including platforms such as Arburg's Gestica controller and Stäubli's CS9 architecture — the technical depth required to support these systems increases. That is why Comtec remains committed to equipping our service team with the highest level of OEM training available.